Taiyuan ISO recognizes five-star after-sales service fees and conditions

  Main qualifications:
1
Five star brand evaluation service;
​
2
Five star after-sales service evaluation;
3
Five star property service;
4
Five star cleaning service certificate;
5
(V A) primary fresh food distribution;
6
Catering service management system and Book recognition service;
7
Symbolic grade recognition

GB / T commodity after-sales service is sometimes called & ldquo; Recognition of after-sales service system& ldquo; After sales service star recognition & rdquo;, Its full name is & ldquo; Commodity after-sales service evaluation system recognition & rdquo;
After being recognized by the after-sales service, the enterprise obtains the right to use the star logo for products, product packaging, publicity and advertising materials, so as to show that the service capacity of the enterprise meets the standard of the people's Republic of China Commodity after sales service evaluation system (GB / t27922) and reaches a certain level
The recognized enterprise shall mark the obtained marks on the goods and service places

1、 What is after-sales service?
The after-sales service certification is issued by the Ministry of Commerce and is an industry wide service certification approved by China
Shenzhen Fangyuan Shengshi, an accreditation consulting institution, is an accreditation institution authorized by the Ministry of Commerce and approved by the accreditation Regulatory Commission
In short, a neutral third-party consulting organization reviews the after-sales service capability of the enterprise and evaluates the service level

2、 How is the recognition process?
During the review of the company's on-site technical service system, we have strictly understood the on-site evaluation and repair of the company's on-site technical service system and the status of the company's on-site inspection and repair system, and strictly understood the on-site evaluation of the company's on-site technical service system and its after-sales support system
After the preliminary review, the review meeting (composed of staff of relevant government agencies and scholars) will also conduct a secondary evaluation
It can be said that the after-sales service is a strict and fair review of the after-sales service of the enterprise according to the standards

3、 & ldquo; Five star after sales service & rdquo; What does it mean?
Five stars is the rating recognized by after-sales service
The enterprise that can win this title means that the enterprise has been recognized and affirmed in the after-sales field in terms of after-sales service, met the higher requirements of standards and achieved industry status
It is also a spur for enterprises to continue to improve services and provide customers with a better experience

4、 Why should enterprises do after-sales service?
1
We can improve the service awareness and service ability of enterprise personnel through after-sales recognition, and then improve the service level, and finally improve the enterprise efficiency by increasing customer satisfaction;
2
The certificate is issued by a third-party certification body approved by CNCA
The credibility of the certificate is easier to be recognized by customers and achieve the purpose of enterprise publicity;
3
At present, the recognition of after-sales service of goods has begun to serve as the threshold for government acceptance, involving large-scale project bidding, government procurement, government quality award selection, etc
early recognition takes the lead in participating in the above activities;
4
Ordinary competitors generally only have ISO9001, which can only explain their products
The quality is good, but it is difficult to know whether their after-sales service is good
Getting the commodity after-sales service book can better show the ability of the enterprise in the competition

5、 What does five-star after-sales service mean to enterprises
According to after-sales service & ldquo; Third class and ninth class & rdquo; At present, after-sales service is & ldquo; Five star after sales service;, It means that the enterprise can obtain this honor, which shows that the enterprise has an advantageous position with guaranteed after-sales service in the industry
For the development of enterprises, it also has & ldquo; Forward looking & rdquo; Local significance

6、 How can I get & ldquo; Five star after sales service & rdquo; recognize
When the national after-sales service evaluation of goods meets the standard, the application for enterprise recognition will be accepted in accordance with the relevant laws, regulations, rules and systems
The reviewer evaluation system will be adopted, and the reviewer will evaluate and score the enterprise in strict accordance with the standards (100 points in total)

1
Those with a score of more than 70 (including 70) are qualified
2
Those with scores above 80 (including 80) are three stars
3
Those with a score of 90 or more
4
Those with a score of more than 95 (including 95) are five stars