Weidu District, Xuchang City, Yuzhou City, Changge City, Xuchang County, Yanling County, Xiangcheng County
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For many car owners, insuring their car is an important lesson
They should not only choose the right insurance company, but also consider it according to the actual situation
However, compared with insurance, the most troublesome thing for citizens is claims [family car knowledge of car owners] for many car owners, insuring their car is an important lesson
We should not only choose the right insurance company, but also consider it according to the actual situation
However, compared with insurance, the most troublesome thing for citizens is claims
Myth 1: repair before reimbursement
Some car owners don't report the accident to the insurance company immediately after the accident, but first find a repair shop and then find the insurance company to reimburse the expenses after repairing the car
In fact, this shows that they don't understand the general procedure of claim settlement
In fact, after the accident, you should first call 110 to report the accident and get the accident responsibility confirmation issued by the traffic police, so that you can provide the relevant accident records of the police in the future
After the traffic police handle the accident, the owner should report to the insurance company
The insurance company will send someone to investigate and determine the loss, then repair the vehicle, and finally submit the documents and compensation
If the owner does not report the case to the insurance company and repairs the vehicle first, the insurance company believes that the repair cost is higher than the loss determination cost when settling the claim, and the difference may be borne by the owner himself
Therefore, determining the loss before repairing the car is the protection of the insured's own interests
Myth 2: take full responsibility for the accident
Some car owners believe that there is an insurance company to compensate anyway, and the identification of responsibility in the accident is not important
Some car owners & ldquo; Not afraid & rdquo; It's dangerous to take responsibility
Because the insurance company's claim is based on the responsibility identification issued by the traffic police
For the third-party liability insurance, the insurance company formulates different compensation proportions according to the degree of responsibility borne by the vehicle owner
In the determination of responsibility, the owner must clarify the responsibility
If it is not his own responsibility, he must not bear it
Remember not to be responsible & ldquo; Take charge of everything & rdquo;, Avoid future troubles
Myth 3: of course, you have to pay for everything
Consumers often like to enter a misunderstanding that if I buy insurance, I have to pay for all accidents
In fact, according to the insurance regulations, not all accidents can be fully compensated
It is understood that when buying insurance, policyholders usually only invest in risk and compulsory insurance
Once there is a full responsibility claim settlement, the insurance will deduct 20% of the non deductible ratio, that is, only 80%, and the rest will be borne by the policyholder
If the applicant wants to get full compensation, the prerequisite is to buy & ldquo; No deductible additional insurance & rdquo;
In fact, if you are insured without deductible insurance, you may not be able to get full compensation
In order to prevent & ldquo; Moral hazard;, For some specific accidents, separate deductibles will be set, which do not belong to the scope of excluding deductibles
For example, the insurance company will deduct the deductible rate for multiple accidents, driving beyond the range, incomplete claim settlement certificates, etc
For an accident in which no third party can be found, the insurance company usually believes that it is difficult to objectively determine the actual accident liability of the owner involved, and its claim Standard cannot take the owner's accident liability as the reference basis for claim settlement, so the insurance company has set a special deduction deductible ratio
Myth 4: loss determination, repair and claim settlement are not separated
Almost all car owners believe that the joint loss determination with the 4S store is the actual maintenance fee and the amount of insurance claims
In fact, the loss determination is the procedure of the insurance company
The reason why the loss determination is jointly made with the repair shop is that the insurance company is not omnipotent
It needs to listen to the opinions of the 4S store
The 4S store cannot control the fixed loss amount
The insurance company will give a reasonable fixed loss amount after considering the situation of all parties
Once the fixed loss is completed, the claim amount is basically determined
As for how to repair, it has nothing to do with the insurance company
It is up to the owner and the repair shop to decide
The actual repair cost may be higher or lower than the fixed loss limit depending on the main requirements of the car, and even the repair location may not be the manufacturer assisting in the fixed loss
Myth 5: entrust repair shop to settle claims
In order to avoid trouble, many car owners entrust the settlement of claims to a more familiar repair shop without contacting the insurance company directly after the accident
Although this is quite simple, there are also many risks