Urumqi acting as a bank to public water - solve your worries- errand service

  Urumqi acts as the bank's agent for public affairs - [Dianwei 138-2229-4898] solves your worries- Run errands to serve Urumqi as a bank to public water - solve your worries! [Dianwei 138-2229-4898] - the errand service counts 300000 yuan bills without error in 15 minutes, inputs 80 words in one minute, and quickly completes the computer simulation business without error & hellip& hellip; Peng yunlang, an employee of Changchun Road branch of Urumqi branch of industrial and Commercial Bank of China, has repeatedly won the first prize in the financial competition in Xinjiang and ranked third in the national competition
Over the past six years, she has worked hard, worked steadily, and made a footprint step by step
She has become the head of a grass-roots network with exquisite professional skills and rigorous work style
The three foot counter is the place where she experienced and grew up
It also witnessed her from a business expert and service star to a national & ldquo; National financial Labor Medal & rdquo; And many other honors
Practice hard & ldquo; Great craftsman & rdquo;
Since graduating from university and working in Beijing Road sub branch of Urumqi branch of ICBC in 2014, Peng yunlang has quickly grown into a business expert and image spokesman of the bank's business outlets with a reluctance to admit defeat

During the day, when she was at the outlet, she took time to practice
After work, she went home to continue typing five strokes and counting money
She often practiced counting money in her hand and was still thinking about how to be faster and more accurate
In her spare time, she can always hear her clattering keyboard and counting money
Long term practice left small holes in her fingers, but she never used band aids because it would affect the feel and speed of counting and typing
The wounds on his fingers are repeated, and Peng yunlang's business skills have also improved by leaps and bounds in repeated practice
From the beginning, he can only type less than 30 words a minute to 70-80 unrelated words a minute later& ldquo; Looking at Peng yunlang's business, his fingers crackle on the keyboard
It's like playing the piano
It's really an enjoyment& rdquo; Customers and colleagues who have seen her do business can't help but sigh, and the new apprentices are all scrambling for tips

In order to quickly improve his business skills, Peng yunlang took the initiative to participate in the employee business skills competition organized by Urumqi branch every year, and his achievements also made great progress all the way
In 2016, Peng yunlang, with outstanding skills, was selected to participate in the & ldquo; Xinjiang financial system bank securities insurance comprehensive business skills competition & rdquo;, Finally, it stood out from more than 100 contestants and won the first prize of the individual of the retail business group in one fell swoop
After the competition, Peng yunlang did not relax because of this
He still worked overtime to practice his skills
Later, he was selected to participate in the national competition on behalf of Xinjiang financial trade union
In the two month long closed training, Peng yunlang never slacked off
In the face of endless challenges, he practiced harder and harder
Kung Fu pays off, Peng yunlang did it, and finally in & ldquo; National comprehensive business skills competition for banking, securities and insurance in the financial system & rdquo; On behalf of Xinjiang financial trade union, he won the third national individual award

Be sincere and frank, and be the most trustworthy person of customers
If we say that he is proficient in business, what Peng yunlang consumes is & ldquo; Force & rdquo;, When dealing with customers, move & ldquo; Love & rdquo;
She remembered what her master told her; Serve customers and make customers satisfied & rdquo; Service concept, knowing that his words and deeds will affect the image and reputation of ICBC

In the daily service work, we insist on serving every customer bit by bit, in the spirit of & ldquo; Warm, polite and quick & rdquo; Our service commitment, always maintain a sincere and frank heart in the face of customers, and show the personality charm with affinity
She always firmly holds & ldquo; Customer first & rdquo; And strive to practice the concept of high-quality service, be sincere and kind-hearted, work diligently, and win the reputation of customers with high-quality service

To make friends with customers, working hours must be extended to & ldquo; More than 8 hours;, Wechat and & ldquo; Financial e-union & rdquo; It has become the main tool of her work
While regularly releasing relevant bank advice to customers, she will also take care of the actual needs of customers and understand what customers think
A customer engaged in wholesale business will bring a lot of worn-out small face notes to deposit at the outlet every three or five times
Sometimes, due to the large passenger flow at the outlet, the customer failed to meet the deposit requirements in time, and the customer has expressed dissatisfaction for many times
Peng yunlang took the initiative to contact him and adopted & ldquo; Reservation call + flexible window & rdquo; Peng yunlang was informed in advance when the customer went out and was ready to come to the outlet
She would estimate the approximate time, make an appointment and call the number, and coordinate with the counter to arrange personnel in advance, which not only effectively met the customer's needs, but also alleviated the pressure on the counter
In the service opinion book of the outlet, many customers left & ldquo; Warm, accurate and considerate & rdquo; Peng yunlang has become the most trusted person of customers

During the period of serving as the corporate teller in the business office of the sub branch, the service object is the corporate major customers of the sub branch
The major customers have higher requirements for service quality, large business volume and heavy job pressure
At the public counter, the biggest test is the wrong ticket and fake ticket
Peng yunlang found that the customer filled in the wrong business power of attorney or transfer cheque almost every day, and informed the customer to correct it in time to avoid the other party's Bank refund, so that the customer's funds were in place in time and praised by the customer

She treats her work meticulously and never prevaricates, which has won the praise of customers and the affirmation of colleagues and leaders
In 2017, she was named the head office of industrial and Commercial Bank of China & ldquo; Young job Stars & rdquo;

Dedication and dedication to lead the team with excellent performance
2017 is the most challenging year for Peng yunlang in his career
For a short time, she completed from & ldquo; Know nothing & rdquo; Corporate & ldquo; Xiaobai & rdquo; To be experienced and gallop in the cash cabinet & ldquo; Da na & rdquo; The transformation of
Within one year, she took turns to study at the corporate counter
From the expense account of corporate settlement account to receiving and delivering bills, issuing wages, batch card handling, and then to complex foreign exchange business, she became the employee with the strongest comprehensive business ability in the whole branch from ignorance at the beginning

Since taking over the counter, Peng yunlang has become the first and last person in the network every day
She set a goal for herself: never ask again for any business taught by her master, and never prevaricate in the face of complex business
While learning business, she did not forget to maintain customer relations
Since she took over the corporate teller, the network marketing performance has also soared all the way, making a good start
Marketing can overfulfil the task in advance every time
Peng yunlang's dedication, business and performance drive also drive the enthusiasm of young employees in the outlets
They use weekends to sweep and expand their households, deeply cultivate the needs of surrounding merchants, and linkage marketing to the public * *, & ldquo; QR Code & rdquo; Merchant business

In order to comprehensively improve the business marketing ability, Peng yunlang likes to read some financial books in her spare time and constantly recharge herself
For emerging businesses such as financial management, account *, account energy, she adheres to the principle of first experiencing herself and then promoting marketing to customers, and provides financial management suggestions to different customers in a targeted manner in combination with their characteristics

In the face of honor, Peng yunlang has always maintained a calm and indifferent attitude
She knew very well that it was the cultivation of ICBC that made her obtain today's achievements and honors
In her eyes, personal success is nothing
It is her wish that all employees of the sub branch can become experts in business and marketing
Now, she has just been promoted to the head of the branch of Changchun Road branch of Urumqi branch of ICBC
She will lead the staff of the branch to forge ahead and make more brilliant achievements all the way